Communication Skills for the Workplace
Communicate clearly and confidently with colleagues, managers and customers.
- Delivery
- Classroom
- Duration
- 1 day
- Next date
- [Next cohort date]
- Recognition
- Completion Certificate
Professional skills
Practical, interactive short courses in communication, teamwork and leadership.

How it works
Every session uses realistic scenarios, role-play and small-group practice, so new habits stick long after the course ends.
Speak, write, listen and present with clarity and confidence.
Communicate clearly and confidently with colleagues, managers and customers.
Speak with clarity, presence and credibility in meetings and presentations.
Plan, structure and deliver presentations that hold attention.
Listen properly and ask questions that uncover what really matters.
Express your ideas assertively and handle challenging responses calmly.
Write concise, professional emails and documents that get results.
Build support for your ideas through credible, ethical influence.
Give feedback that helps people improve, and receive it without defensiveness.
Work effectively with colleagues and clients from different cultures.
Run and contribute to online meetings that are focused and productive.
Speak to a learning adviser for friendly, no-obligation guidance on the right course for you.