CommunicationBeginner
Communication Skills for the Workplace
Communicate clearly and confidently with colleagues, managers and customers.
- Delivery
- Classroom
- Duration
- 1 day
- Next date
- [Next cohort date]
- Recognition
- Completion Certificate
Communication · Beginner
Active Listening and Powerful Questions
Listen properly and ask questions that uncover what really matters.
- Level
- Beginner
- Duration
- 1 day
- Delivery
- Classroom, Hybrid
- Schedule
- Evening, Weekend
- Price
- [Course fee]
- Next cohort
- [Next cohort date]
Overview
Listen properly and ask questions that uncover what really matters. Through live instruction and practical work, you will leave with skills you can apply straight away — and the confidence to keep building on them.
What you will be able to do
- Apply the core techniques from Active Listening and Powerful Questions in everyday work
- Structure messages clearly for different audiences
- Respond calmly and confidently under pressure
- Give and receive feedback constructively
Who the course is for
- • Professionals at any stage who want to communicate with more impact
- • New managers and team leaders
- • Specialists who present to non-specialist audiences
Prerequisites
- • No previous experience required
- • Basic computer skills
Course syllabus
- 01Foundations and self-assessment
- 02Core techniques and frameworks
- 03Practice scenarios
- 04Feedback and refinement
- 05Personal development plan
Practical exercises
- Role-play and realistic workplace scenarios
- Recorded practice with constructive feedback
- Peer discussion in small groups
Badge, certificate and exam information
Recognition: Completion Certificate.
Your instructor
[Instructor name]
[Short instructor profile — experience, specialisms and approach to teaching. Replace with approved details.]
Frequently asked questions
Employer sponsorship
Many learners are funded by their employer. We can provide a course outline, invoice your organisation directly, and arrange private cohorts for teams.
Corporate training options →Enquire or apply
Tell us a little about yourself and an adviser will be in touch.
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- Delivery
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- Duration
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- Next date
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- Recognition
- Completion Certificate
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- Delivery
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- Duration
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- Next date
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