TeamworkIntermediate
Managing Difficult Conversations
Prepare for and hold sensitive conversations with confidence and care.
- Delivery
- Classroom · Hybrid
- Duration
- 1 day
- Next date
- [Next cohort date]
- Recognition
- Completion Certificate
Teamwork · Intermediate
Building High-Performing Teams
Create the trust, clarity and accountability that strong teams need.
- Level
- Intermediate
- Duration
- 1 day
- Delivery
- Online
- Schedule
- Weekend
- Price
- [Course fee]
- Next cohort
- [Next cohort date]
Overview
Create the trust, clarity and accountability that strong teams need. Through live instruction and practical work, you will leave with skills you can apply straight away — and the confidence to keep building on them.
What you will be able to do
- Use practical tools from Building High-Performing Teams with your own team
- Recognise behaviours that help or hinder collaboration
- Handle tension and disagreement constructively
- Agree clear next steps and responsibilities
Who the course is for
- • Team members who want to collaborate more effectively
- • Team leaders and supervisors
- • Hybrid and remote teams
Prerequisites
- • Foundation-level knowledge of the subject
- • Some practical workplace experience is helpful
Course syllabus
- 01How effective teams work
- 02Behaviours, roles and trust
- 03Practical frameworks
- 04Scenario practice
- 05Applying it back at work
Practical exercises
- Team exercises and realistic case studies
- Structured reflection and discussion
- Practical tools you can use immediately
Badge, certificate and exam information
Recognition: Completion Certificate.
Your instructor
[Instructor name]
[Short instructor profile — experience, specialisms and approach to teaching. Replace with approved details.]
Frequently asked questions
Employer sponsorship
Many learners are funded by their employer. We can provide a course outline, invoice your organisation directly, and arrange private cohorts for teams.
Corporate training options →Enquire or apply
Tell us a little about yourself and an adviser will be in touch.
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